Mouser EU Accessibility Statement

At Mouser Electronics, Inc., we believe that access to technology is a fundamental enabler of innovation. As a global distributor serving engineers, educators, and makers around the world, we are committed to ensuring that our digital platforms empower all users—regardless of ability—to explore, design, and build the technologies of tomorrow.

We are actively enhancing the accessibility and usability of our websites and mobile applications in substantial compliance with the European Accessibility Act (EAA) and other applicable legislation.

We view accessibility as a responsibility—one we fulfill by integrating inclusive design into our digital landscape. This involves applying accessible design principles to enhance navigation and readability, enabling compatibility with screen readers, keyboard navigation, and various assistive technologies, and consistently assessing and updating our website through both manual and automated accessibility evaluation tools, along with user feedback. Additionally, our website developers have been trained in web accessibility and universal design techniques.

Our efforts are ongoing. If you encounter any barriers while using our website, we welcome your feedback and encourage you to contact us using the Accessibility Feedback form. We will work with you provide assistance accessing the information, item, or transaction you seek through an alternate means that is accessible for you and consistent with applicable law (for example, by means of telephone support).

While we have no control over third parties, we strongly encourage them to provide accessible, user-friendly digital content.

Our accessibility commitment

Since 2019, Mouser has implemented a comprehensive accessibility programme that includes the following:

• Dedicated Accessibility team: Our efforts are guided by accessibility leaders certified by the International Association of Accessibility Professionals (IAAP).
• Staff Training: We provide role-specific training across departments to embed inclusive design principles into everyday workflows.
• Third-Party Audits: Independent experts conduct regular third-party audits to evaluate and improve the accessibility of our digital platforms.
• User Testing: We involve people with disabilities in usability testing to ensure our solutions are accessible and effective in real-world scenarios.
• Development Integration: We integrate accessibility tools and checks directly into our software development lifecycle to proactively identify and address potential barriers.

While the standards may change or evolve over time, we currently strive to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and EN 301 549 standards.

This accessibility statement applies to the Mouser websites and mobile app for EU member states.

Conformance Status

Mouser Electronics is partially conformant with WCAG 2.2 level AA and EN 301 549. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

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Preparation of this accessibility statement

This statement was prepared on 28 June 2025 and will be updated regularly.

Verification methods

• Third-party audit November 2024
• User testing with people with disabilities January 2025
• Updated testing with Deque axe tools since February 2025
• Manual testing with keyboard and screen readers

Tested combinations

• Chrome + NVDA 2024.3 on Windows 11
• Firefox + NVDA 2024.3 on Windows 11
• Voiceover + Safari on OSX 15.4

Tools used

• Deque Axe
• WebAIM WAVE
• Color Contrast Analyser
• Web Developer Toolbar
• Usablenet AQA

Enforcement procedure

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If you are not satisfied with our response to your accessibility feedback, you may contact the relevant enforcement body in your country.

Each EU Member State is responsible for appointing its own monitoring and enforcement authorities. For example:

• Germany: Gemeinsame Marktüberwachung der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF)
• France: Référentiel Général d’Accessibilité pour les Administrations (RGAA)
• Ireland: Competition and Consumer Protection Commission (CCPC)
• Netherlands: Autoriteit Consument & Markt (ACM)
• Sweden: Konsumentverket and Myndigheten för tillgängliga medier (MTM)

For a full list of national enforcement bodies, please refer to the European Commission’s official website.